Previous incidents

LycanHost had identified a potential issue with some CloudFlare configurations on our network. We are investigating these issues. We have currently advised our clients who hold domains configured with CloudFlare protection to follow a prescribed list of actions to mitigate any downtime or issues for their service.

We are actively working to resolve this issue with CloudFlare and our location partner.

Further investigations have confirmed the cause of the incident and wr are now confident that all affects sites are restored and secure.

A full post-mortem will be made available in due course.

A Post-Mortem

Over the course of the degradation, we identified an increase in traffic to several sites in the LycanHost client network.

In order to provide clarity and be transparent about our practices in mitigation, we have provided this post-mortem of the events as a breakdown of our resolution to protect our customers.

The routing and performance of one of our client sites, was impacted to a degree that the main pages of the site were redirecting to malicious URLs and providing ...